FAQs
Does PIA log my activity?
No, PIA has a no-logs policy, which means they do not track, record or store any of their customers’ browsing data, so there is no record of your activity online whilst you’re using the PIA VPN, and none of your data is being sold to third-parties.
What features are included in the PIA VPN?
PIA’s VPN, like all VPN services, is encrypted and allows users to hide their IP address and browsing data whilst online. PIA also offers use on unlimited devices, meaning you can keep as many of your gadgets safe whilst browsing at once, and split tunnelling, which lets you direct traffic through and “around” PIA at the same time (which helps you use apps or websites that try and block VPN usage).
What is PIA’s 30-day money-back guarantee?
PIA’s 30-day money-back guarantee lets customers effectively test out the service for up to 30 days after they’ve taken out their chosen plan. You’ll have access to the full suite of features during this time, and if you decide before this time is up that you’re not happy with the service, you just need to contact the service team to request a full refund before 30 days is done.
How do I contact Private Internet Access?
If you need to talk to the PIA team, you’ll need to head to the brand’s Contact Us page. From here, you can find a number of support articles by clicking on the relevant topics, or you can start a live chat by clicking the message icon on the right hand side.
Hints and Tips
Choose a longer plan: When signing up for Private Internet Access, if you can afford higher upfront costs, you can save more in the long run my opting for a yearly or three-yearly plan instead of paying monthly. For example, PIA costs $11.95 paid monthly, but this drops to $3.33 per month if you choose an annual plan.
Watch for deals: Private Internet Access often run promotions on its plans as well, letting you save on the usual prices. These are often stacked with the longer plan discounts – for example, we’ve seen 3-year plans offered with 3 months free included as standard, making it 83% off when compared to monthly prices. You can also find larger discounts around seasonal events like Black Friday.
Refer a friend: If you know friends or family who would like PIA, you can refer them to the brand to get rewards. Once you’ve signed up, you can log in to your account and head to the PIA dashboard, where you can find your unique referral link. Send this to someone you know and when they sign up, you’ll be rewarded with 30 days free membership as a thanks.
How to use Private Internet Access coupon codes
1) Browse the list of available Private Internet Access coupon codes at the top of the page.
2) Find one you want to add to your order and click the “Get Code” button next to it.
3) Your code will be revealed in a new tab – copy it to your clipboard for later.
4) Head back to your old tab to visit the Private Internet Access website.
5) Choose the plan for you and proceed to the checkout.
6) Look for the field marked “Promo Code” and paste your code here.
7) Click “Apply” and your order total should change to reflect your savings.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.